At Handivio, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website or interact with our services. By using our website or making a purchase, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information to help improve your experience and fulfill your orders effectively.
Personal Information
This may include:
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Full name
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Email address
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Phone number
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Billing and shipping address
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Payment information (processed via secure payment gateways)
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Order history and preferences
Non-Personal Information
This may include:
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Browser type and version
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IP address
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Device information
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Cookies and usage data
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Referral source and browsing behavior on our website
2. How We Use Your Information
We use the information collected for the following purposes:
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To process and fulfill orders
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To contact you with order updates, shipping notifications, or support
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To personalize your experience on our website
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To respond to your inquiries or customer service requests
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To improve our website, products, and customer experience
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To send promotional emails (only if you’ve opted in)
We do not sell, rent, or share your personal data with third-party marketers.
3. Sharing of Information
We may share your information with trusted third parties only when necessary:
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Payment Gateways: To process payments securely.
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Shipping Partners: To deliver your orders.
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IT & Hosting Services: For secure site functionality and analytics.
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Legal Compliance: If required by law or to protect our legal rights.
Each third-party partner is contractually obligated to protect your data.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Remember your preferences
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Analyze website traffic
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Understand user behavior for better service
You can disable cookies via your browser settings, though some features may not work correctly if you do.
5. Data Security
We implement industry-standard security measures, including encryption, firewalls, and secure hosting, to protect your information. However, no online method is 100% secure, and we cannot guarantee absolute security.
6. Your Rights & Choices
You have the right to:
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Access, update, or delete your personal information
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Opt out of marketing communications at any time
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Request a copy of the data we hold about you
To exercise any of these rights, email us at info@handivio.com.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before sharing your data.
8. Children’s Privacy
We do not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have inadvertently collected data from a child, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated effective date. Please review it regularly to stay informed.
10. Contact Us
For questions, feedback, or concerns related to this Privacy Policy or your personal data, contact us at:
📧 Email: info@handivio.com
📞 Phone: +91 9997726681
🌐 Website: https://handivio.com
Handivio is committed to protecting your privacy and ensuring a safe and secure shopping experience for every customer.